Error: Could not verify SSL certificate

SLL Certificate Failed Verification

Upon trying to launch Istaria, window appears with message: "Could not verify SSL certificate--The remote certificate is invalid according to the validation procedure. This may indicate a problem resolving host names, or it could be an attempt to hijack account information. If the problem persists, please contact support."

Solutions:
  • Verify you have run Windows update and downloaded at least all root certificates updates (you should always get the latest Windows updates)
  • Verify that your Windows system clock has the correct time and date. 

 

If you don't know your login or password, please send an email to [email protected],
along with possible email, login name or character names.

Helpdesk FAQ