Technical Issues - Startup
- Receive Message "you need to run Windows update"
- Error: "Application Configuration Incorrect"
- Error: "Missing Export KERNEL32.DLL
- How to change email, secret question, secret answer or password.
- How Do I Update My Time Zone?
- My Character is Missing!
- Error: Couldn't create player character entity
- Error: Could not verify SSL certificate
- Error: The application failed to initialize properly ( 0xc0000005 )
- Error: The memory could not be "read"
- Ensure All Files Are Patched
- Decryption Error
- Recovering an Old Character or Account
- Invalid argument: connect
- Install Java
- Troubleshooting Patching
- Username vs email address
- General Technical Troubleshooting
- Dual Login
- Malwarebytes Anti-Exploit Issues
- How to install DirectX 9
- Launcher Decryption Error
- Launcher had trouble decrypting data
- Launcher Upgrade
along with possible email, login name or character names.
Helpdesk FAQ
